X-Network Nigeria Network Service Limited Privacy Policy

PRIVACY & COOKIES POLICY

X- Network Nigeria Network Service Limited (‘X-Network’) prioritizes privacy protection. This policy outlines how we utilize personal information gathered through our website. It’s essential to review this policy before using the site or providing any personal information. By utilizing X-Network, you agree to the practices detailed in this policy. We encourage you to revisit the policy whenever you visit the site to understand how your personal information will be utilized.

DO WE USE COOKIES?

Yes, we use cookies. These are small files that our site or service provider transfers to your computer’s hard drive through your Web browser (if permitted), enabling recognition of your browser and capturing certain information. Cookies aid in remembering and processing items in your shopping cart and understanding your preferences based on site activity. Additionally, cookies help compile aggregate data about site traffic and interaction to enhance future site experiences and tools.

We use cookies to:

• Understand and save user preferences for future visits.

You can opt to receive a warning each time a cookie is being sent or disable all cookies through your browser settings. However, note that disabling cookies may deactivate certain features on the X-Network website.

DATA COLLECTION VIA WEBSITE

We categorize data collection into two types: “Personal data” and “General data.” Personal data identifies you as the user, collected for transaction processing purposes. We gather the following personal data for the purposes of processing transactions:

• Your name;
• Your email address;
• Your IP address, cookies and device identifier;
• Transaction amount, product and currency/method used for payment
• Transaction history;
• The phone number of the person who you are sending mobile airtime or data to;
• Any other information that may be included upon registering on the website.

 General data includes statistical and analytical information used internally to improve user experience without disclosing personal details.

WHEN DO WE COLLECT INFORMATION?

We collect information when you register on our website, place an order, or provide information voluntarily.

HOW DO WE USE YOUR INFORMATION?

Information collected may be used to administer contests, process transactions, communicate with you, and enhance security measures.

Individuals have the right to object to personal data processing, and we provide assistance upon request. If you wish to object to the processing of your data, please contact info@xxxxnigerianetwork.com. However, kindly note that objecting may affect our ability to provide services to you.

ACCOUNT DELETION AND DATA RETENTION

Users can request the deletion of their account and associated data on X-Network website. Once a user requests the deletion of their account their account and data will be permanently deleted, only basic transaction data will be retained where required for internal and legal purposes.

Users wishing to continue using their accounts after initiating the deletion process must register again with a new email address. This is because their original account will be permanently deleted and blocked as a security measure

INFORMATION PROTECTION & STORAGE

Our payment gateway is PCI DSS compliant and utilizes 3-D Secure protocols. We do not collect or retain personal cardholder information.

DISTRIBUTION OF INFORMATION

We may share information with government agencies or other entities for fraud prevention or investigation purposes. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorised transactions; or, (3) investigating fraud which has already taken place. The information is never provided to these companies for marketing or other purposes.

CONTACTING US

For inquiries regarding our privacy policy or other topics, contact us via email at info@xxxxnigerianetwork.com.

CHANGES TO PRIVACY POLICY

This policy may be updated periodically to ensure compliance with legislation and best practices.